D&Co aligns client experience, leadership, branding, marketing and business management resources for your impactful and sustainable growth. Subscribe to Refine by founder Jessica Dalziel for even more personal insights.
D&Co aligns client experience, leadership, branding, marketing and business management resources for your impactful and sustainable growth. Subscribe to Refine by founder Jessica Dalziel for even more personal insights.
I’ve spent nearly two decades partnering with clients across a global portfolio, from Fortune 500 companies to emerging micro-brands. Whether shaping high-level strategy in the early stages or driving sustainable growth post-launch, I thrive on turning ideas into reality.
Before stepping into my current role as Chief Client Officer at a media and technology firm, I served as Vice President at a global digital communications company, where I consistently exceeded performance targets—surpassing goals by up to 250% year over year. Throughout my career, I’ve had the privilege of working with brands such as The Estée Lauder Companies, International Flavors & Fragrances, Lowe’s, Brookfield and more.
In 2011, I channeled my entrepreneurial spirit into launching Wicked Candle, an e-commerce brand specializing in luxury artisan candles. I’ve also contributed to shaping the next generation of customer experience leaders as an Advisory Board member for Ithaca College’s Customer Experience Certificate Program. I hold a Bachelor’s degree in Communications from Grand Valley State University and an MBA from Trinity College Dublin, where I continue to mentor MBA graduates.
At D&Co, what started as a boutique consultancy has evolved into a dynamic resource for businesses looking to align client experience, leadership, branding, and marketing into a seamless strategy. My mission is to help brands cultivate long-term growth and a lasting, impactful presence in their industries.
I hope D&Co serves as a valuable resource for optimizing your business practices and strengthening client relationships. Let’s connect:
