D&Co aligns client experience, leadership, branding, marketing and business management resources for your impactful and sustainable growth. Subscribe to Refine by founder Jessica Dalziel for even more personal insights.
I’ve spent nearly two decades partnering with clients across a global portfolio that ranges from Fortune 500 companies to emerging micro-brands. Whether it’s shaping the big picture in the early stages of strategy or supporting growth post-launch, I thrive on seeing ideas come to life.
Before stepping into my current role as Chief Client Officer at a strategic communications and media firm, I served as Vice President at a global digital communications company, where I exceeded performance targets by up to 250% year over year. Along the way, I’ve had the privilege of working with brands like The Estée Lauder Companies, International Flavors & Fragrances, Lowe’s, and Brookfield.
In 2011, I channeled my entrepreneurial spirit into founding Wicked Candle, an e-commerce business for luxury artisan candles. I’ve also served on the Advisory Board for Ithaca College’s Customer Experience Certificate Program. I hold an MBA from Trinity College in Dublin, Ireland, and a Bachelor’s degree in Communications from Grand Valley State University in Michigan.
At D&Co, what began as a boutique consultancy has grown into a vibrant hub for businesses in aligning client experience, leadership, mindset, branding, and marketing to create a seamless strategy, fostering long-term growth and a consistent, impactful presence in the market.
I hope D&Co serves as a helpful resource to optimize your business practices and create more sustainable client relationships. Feel free to leave a comment or follow me on social media!